Friday, March 3rd, 2017


This Multi-Millionaire Founder Drove an Uber to Learn About Customer Service

The details matter. Powered by WPeMatico

What's it Going to Take for You to Change Humanity?

Lead and be empowered to do enormous things in this world. Powered by WPeMatico

How This Introvert Founder Became a Billion-Dollar Leader

The key is compassion and energy. Powered by WPeMatico

The Best Thing to Do When You Get Knocked Down Flat on Your Face

How do the best salespeople carry on after being told “no” so many times? First, they stop feeling sorry for themselves. Powered by WPeMatico

8 Reasons Facebook Will Beat All Other Digital Marketing Channels This Year

Why entrepreneurs should select Facebook as your primary digital marketing channel. Powered by WPeMatico

Question: What Is Watson Workspace?

Currently in private preview, Watson Workspace is late to market; however, late movers can redefine market categories on their terms. Will competitors leverage Watson Workspace Services to their advantage and should this ultimately matter to IBM? Powered by WPeMatico

At IBM the Future of Collaboration Isn’t Rosy. It’s Pink!

The upcoming release of IBM Connections 6 will be the last of its kind. From that point on, IBM will completely reinvent its collaboration platform, throwing aside internal obligations, existing software investments and technical dependencies. Powered by WPeMatico

What Should Avaya Do Next?

Assuming Avaya exits Chapter 11 bankruptcy in the next few months, what should the company do to succeed going forward? We entertain five changes we feel necessary for Avaya not just to continue, but to thrive within the rapidly changing UCC market. Powered by WPeMatico

Amazon Chimes In on the Crowded Conferencing Market with a New Service

Despite Amazon’s late entry into a crowded marketplace, its competitive pricing, post-meeting features (i.e., persistent team spaces), low cost and the potential for bundling with WorkMail and WorkDocs make Amazon Chime and AWS a strategic threat. Powered by WPeMatico

Avaya Takes to the Contact Center Cloud with a Co-developed Partner Solution

Avaya has expanded its partnership with Spoken Communications to create a co-developed solution which melds Avaya’s customer engagement software with Spoken’s CCaaS platform, giving Avaya instant, global multitenant cloud capabilities. Powered by WPeMatico