Business Net

Question: What Is Watson Workspace?

Currently in private preview, Watson Workspace is late to market; however, late movers can redefine market categories on their terms. Will competitors leverage Watson Workspace Services to their advantage andRead More

At IBM the Future of Collaboration Isn’t Rosy. It’s Pink!

The upcoming release of IBM Connections 6 will be the last of its kind. From that point on, IBM will completely reinvent its collaboration platform, throwing aside internal obligations, existingRead More

What Should Avaya Do Next?

Assuming Avaya exits Chapter 11 bankruptcy in the next few months, what should the company do to succeed going forward? We entertain five changes we feel necessary for Avaya notRead More

Amazon Chimes In on the Crowded Conferencing Market with a New Service

Despite Amazon’s late entry into a crowded marketplace, its competitive pricing, post-meeting features (i.e., persistent team spaces), low cost and the potential for bundling with WorkMail and WorkDocs make AmazonRead More

Avaya Takes to the Contact Center Cloud with a Co-developed Partner Solution

Avaya has expanded its partnership with Spoken Communications to create a co-developed solution which melds Avaya’s customer engagement software with Spoken’s CCaaS platform, giving Avaya instant, global multitenant cloud capabilities.Read More